No Xbox 360 problems? Then count yourself as one of the lucky ones. With a failure rating of more then 50%, most customers have experienced at least one problem with their system.
The problems range from disks being damaged, to "bricking", or possibly even the "Red Ring of Death". Some conditions like games freezing can be frustrating, but most people often accept them.
Have you been playing your favorite game on your Xbox, and all of a sudden it freezes up on you? You reset the console to only find that it freezes again. Taking out the disk you see that there are now grazes on it. Unfortunately, this is typical with this console. As many as 1 in 9 consoles set flat, and 3 in 9 positioned on their sides have scratched disks. This is due mostly to two issues, a pad missing near the reader of the disk drive, or the drive not fixing the disk in place before playing.
Another issue Xbox 360's have is "bricking". "Bricking" is a word used within the sector due to the brick shape of most electronics. Since a brick is useless when it comes to electronic devices, when items like a game console, DVD player or similar quits, it's now "useless as a brick". Some dashboard changes have caused "bricking". The only answer for this is to contact Microsoft to see about an exchange or repair. If the console is not in the period of warranty, the repair could cost anywhere from $99 and up.
The usual problem with Xbox 360's is the "Red Ring of Death". The name for this issue comes from the three red lights that are on surrounding the power light in the front side of the console, forming a red ring. This is caused from either a general hardware crash or a major digital failure. Either of these problems is not good. Both require your console to be presented to Microsoft for repair or replacement. The average time to receive one after fix is eight weeks. Due to the rate of occurrence of this issue, Microsoft extended the 1-year warranty that these systems came with to 3 years from date of buying.
Because of the frequency of failures with the Xbox 360, there have been several lawsuits submitted. The first was soon after the release of the console. Another was filed in November of 2006, just about a year after release. This lawsuit was made due to the "bricking" that was experienced after the November 1, 2006 release of a dashboard fix.
The most recent class action lawsuit made against Microsoft was in October of 2008 by Californian consumers. The filers claim that Microsoft knowingly manufactured faulty consoles and that they denied to release the actual failure rates of the consoles.
Xbox 360's too often have issues. In an industry where only 3-5% is a reasonable failure rating, a rating of over 50% is very high! What happened to the game consoles that lasted for years and years free of any problems what so ever?
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